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Job ID: MCV-JOB-47 · Management & Leadership

Customer Success Manager

Bangalore / Hyderabad · Hybrid / On-site · 2–3 Years experience · Full-Time

About the role

Help customers adopt our products and services successfully and stay with us long term.

Responsibilities

  • Onboard new customers and drive adoption
  • Monitor customer health and satisfaction
  • Run reviews and gather feedback
  • Reduce churn and grow accounts

Required skills

  • Customer success
  • Onboarding
  • Product knowledge
  • Relationship management
  • Analytics

Qualification

Bachelor's degree in any discipline

Eligibility

  • At least 2 years of relevant professional experience (2–3 Years).
  • Location: Bangalore, Karnataka, India · Hyderabad, Telangana, India.
  • Work mode: Hybrid / On-site. Remote work is not available.