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Job ID: MCV-JOB-14 · Cloud & DevOps

Cloud Support Associate

Bangalore / Hyderabad · Hybrid / On-site · 2–3 Years experience · Full-Time

About the role

Provide first-line technical support for cloud environments and help customers resolve issues.

Responsibilities

  • Respond to and resolve support tickets
  • Monitor cloud services and escalate incidents
  • Document solutions and maintain the knowledge base
  • Assist with routine maintenance tasks

Required skills

  • Cloud fundamentals (AWS / Azure)
  • Linux basics
  • Networking fundamentals
  • Troubleshooting
  • Clear communication

Qualification

B.E. / B.Tech / MCA / B.Sc (Computer Science or IT) or equivalent

Eligibility

  • At least 2 years of relevant professional experience (2–3 Years).
  • Location: Bangalore, Karnataka, India · Hyderabad, Telangana, India.
  • Work mode: Hybrid / On-site. Remote work is not available.